Assistance

How Can We Help?

FINANCIAL

CAC provides short term emergency financial assistance to families or individuals facing a financial crisis.

 

FOOD

Our three mini-market locations provide a grocery store-like shopping experience where clients select food items to supplement their grocery shopping.

CLOTHING & ITEMS

With like-new clothing, accessories, home goods, and furniture, the CAC Upscale Thrift shop ensures that everyone has access to high-quality clothing.

TAX PREPARATION

CAC helps ensure the use of all eligible tax credits for maximum refunds and proper filing with Uncle Sam!

YOUTH PROGRAMS

CAC youth programs provide seasonal assistance to children of current clients and families seeking help.

ADULT EDUCATION

CAC adult education classes focus on enhancing life skills and improving job skills, including language skills.

CAREER CENTER

CAC may be able to help you if are looking for a job or a path to a better job through career counseling, workshops, and more.

Who Is Eligible?

CAC provides emergency assistance to residents of Sandy Springs, Dunwoody and the part of Doraville served by Dunwoody schools. Assistance of food, clothing and emergency financial assistance are available to those who qualify. If you are not sure you qualify, please contact us. 

CAC adult education classes, career services, VITA tax preparation, and SNAP/Medicaid/WIC application services are available to everyone.

 

How to Apply

Applicants seeking assistance must make an appointment.

To begin the process of making an appointment, you can submit a Request for Assistance Form by clicking the button below.

or call the Helpline (770) 552-4015 and leave a message with your contact information.

PLAN AHEAD

Required Documents

Identification

Government-issued picture ID, such as a driver’s license or passport. 

Proof of Current Address

Copy of current apartment lease, mortgage, or utility bill for each adult in the household.

Documentation for Underage Children

Birth certificates, passports, school enrollment forms, and/or custody papers. 

Proof of Income

May be proven by a pay stub, direct deposit statements/bank statements, IRS tax documentation (W2 or 1099 from the previous year), Social Security statement, Unemployment Benefits statement, SNAP/TANF/WIC statements, free/reduced lunch school meal statement, etc. If you are not sure if your documentation is sufficient, please contact us to clarify. 

Additional Documents for Emergency Assistance

Documentation of Hardship for All Residents Living at a Given Address

Examples: separation notice, medical bills paid for by the client, funeral receipts, etc. Client’s name must appear on the bill being submitted for documentation.

Financial Assistance will ONLY be considered for clients who have not already received financial assistance from CAC in the previous twelve months. Those who already received financial assistance from CAC in the previous twelve months are encouraged to contact United Way for other assistance options: call 211 or visit the United Way website. Catastrophic situations will be evaluated on a case-by-case basis.

Additional Application Information

Confdentiality

Staff paid and volunteer will, to the best of their ability, ensure confidentiality and privacy in regard to history, records, and discussions about the people we serve.  The very fact that an individual is served by this nonprofit must be kept private or confidential; disclosure can be made only under specified conditions, which are described below, for reasons relating to law enforcement and fulfillment of our mission. This means that staff shall not disclose any information about a person, including the fact that the person is or is not served by Community Assistance Center, to anyone outside of this organization unless authorized by the executive director or other authorized personnel.  The principle of confidentiality must be maintained in all programs, departments, functions and activities.

  • No information requested by someone outside the nonprofit will be given over the telephone. Staff is instructed to respond with the statement: “Nonprofit policy does not permit me to give out this information.”  That includes whether or not a person is or has been served by this nonprofit unless authorized in writing by the client.
  • Before information is released, release-of-information forms will be explained and completed in the presence of the person about whom any information may be released.
  • No information about individuals or records will be released to state, federal, or other agencies that enables the identification of any person by name, address, Social Security number, or other coding procedure.
  • If records are inspected by an outside agency, the individual(s) who inspect the records must be specifically authorized to do so by the executive director.  The taking of notes, copying of records, or removal of records is specifically prohibited in such cases.
  • Staff will not discuss any individual’s record with unauthorized individuals, whether on or off duty.  All staff is required to sign a confidentiality acknowledgment stating their responsibility and commitment in regard to client information.

CAC Client Rights

CAC Clients Have the Right to:

  • Receive professional, courteous, and caring assistance that respects and appreciates differences related to race, ethnicity, national origin, gender, sexual orientation, religion, personal values, age, disability, and economic or veteran status.
  • Fair Treatment
    You have the right to expect us to apply eligibility criteria fairly and impartially.
  • Courtesy and Consideration
    Clients have the right to be treated with courtesy, respect, and consideration.
  • Privacy and Confidentiality
    You have the right to expect that your personal and financial information is protected against unauthorized use or disclosure. We do not release information without your written permission, except upon court order, as required by law (as in the case of certain communicable diseases and reports of child abuse), or as required, in our judgment, to protect you or others from physical danger.
  • Information
    You have the right to get complete, accurate, and clear information about your rights, entitlements, and obligations you need to participate in decisions about your care, and to give consent before any information or referrals are completed.
  • Entitlements
    You have the right to every service you are eligible for
  • Formal Review
    If you believe you have not received fair treatment or inadequate services, you have the right to appeal your case. If you feel your rights have not been respected, we encourage you to speak with a supervisor.

CAC Client Responsibilities

  • To provide accurate and complete information about your current situation and provide documentation.
  • To ask questions to make sure you understand the services you will receive and any instructions.
  • To follow through on pending documentation to obtain services.
  • To keep your appointment, or change or cancel it in a timely manner, to allow others in need to have access to services.
  • To use services wisely, be aware of costs of services and not waste resources.
  • To be respectful of others, including staff, volunteers and clients.
  • To communicate with volunteers or a staff member if you have concerns or suggestions about the care you receive here, so we can work together to provide you with the best possible service in the future.

Referrals & Additional Resources

 

QUICK LINKS

EMERGENCY HOUSING/ SHELTER

GENERAL ASSISTANCE

LATINO PROGRAMS & SERVICES

LEGAL ASSISTANCE

MENTAL HEALTH SERVICES

POISON CONTROL

SENIOR SERVICES

Child Care & Family Services

Division of Family and Children Services (DFCS)

8215 Roswell Rd
Sandy Springs, GA 30350
dfcs.georgia.gov

GA Child Care Resource & Referral Agencies

1-877-255-4254
www.allgakids.org

North Fulton Child Development Center

(770) 992-4006
www.cdakids.org

County Information

Fulton County

(404) 612-2273
7741 Roswell Road
Sandy Springs, GA 30350

www.fultoncountyga.gov

Services Available at Fulton County North Service Center

Dekalb County

www.co.dekalb.ga.us

 

Financial/Debt Counseling

CredAbility

(404) 527-7630
www.credability.org 

Domestic Violence

Hotline

1-800-334-2836

 

Family Haven

(770) 887-1121 24-hr hotline
www.forsythcountyfamilyhaven.info

Partnership Against Domestic Violence

(404) 873-1766 hotline
www.padv.org

Emergency Housing/Shelter

Gateway Center

(404) 215-6600
www.gatewayctr.org

HOPE Atlanta

(404) 817-7070 
www.hopeatlanta.org 

Homestretch

(770) 642-9185
www.homestretch.org

U Hope Community Development Center

www.uhopecenter.org 

Vision Warriors

(Addiction recovery housing and services)
www.visionwarriors.org 

General Assistance

United Way of Metropolitan Atlanta

Call 211
www.unitedwayatlanta.org

Latino Programs & Services

Latin American Association

(404) 638-1800
www.thelaa.org

Legal Assistance

Atlanta Legal Aid Society

(404) 657-9915
www.atlantalegalaid.com

Mental Health Services

The Link Counseling Center

(404) 256-9797
www.thelink.org

Georgia Department of Behavioral Health and Developmental Disabilities

https://dbhdd.georgia.gov/

GDBHDD Georgia Crisis and Access Line

Available 24/7
1-800-715-4225

Fulton County North Fulton Service Center

7741 Roswell Rd,
Sandy Springs GA 30350
(404) 612-2273
Services Available at Fulton County North Service Center

Poison Control

Georgia Poison Center

(404) 616-9000
www.georgiapoisoncenter.org

Senior Services

Dorothy Benson Center

(404) 705-4900
www.bensoncenter.org

Senior Services North Fulton

(770) 993-1906
www.ssnorthfulton.org

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